Technical Problems Cause Temporary Breakdown of Fasthosts Email Service
Email service provided by the service provider Fasthosts was disrupted over the weekend and its customers could not access their inbox. Users complained to the news site ‘The Register’ regarding the non-availability of any details regarding the failure on the website of the company. Another problem faced by the customers was that the emails which were sent from different email IDs were not answered by Fasthosts customer support.
Fasthosts has responded to the situation by announcing that the problem has been rectified and the customers will soon receive their emails. The reason for the temporary crisis, according to the statement given by the spokesperson of Fasthosts to the Register, was technical problems in one of Fasthosts’ Email Filters. Due to this glitch, the email accounts went offline for about forty five minutes.
Most of the user email accounts became available online upon reactivation. However, there were corrupt files in some of the e-mail accounts and around 100 of them could not be brought online immediately. If you are facing problems with your provider, it’s worth looking at a site like Broadband Genie. They’re the experts at comparing broadband providers and broadband deals, with good advice too, it takes the pain out of switching service provider.
Fasthosts has apologised to customers of the company’s email service who were inconvenienced due to the problem. If problems relating to email accounts still persist, the customers can make complaints to the technical support team of Fasthosts.
